How to delete your 3CORD account

From the app

1. Open your profile

   Sign in to the app and go to the Profile section.

2. Choose Delete account

   Inside Profile you will find the option to delete your account.

3. Confirm

   You will need to confirm. Deletion is permanent and cannot be undone.

If you no longer have the app

Write to care@3cord.co from the same email address you used to create the account and say you want it deleted. We will confirm by email once it is done.

We ask that the email come from the account address precisely so we never delete somebody else’s account by mistake.

What gets deleted

• Your profile and account data.
• Your progress, your streak and your personal answers.
• Your notes and posts on the shared board.
• The link with your spouse, which stops being active.

What may be retained

We may retain, for a limited period, records the law requires us to keep, such as transaction receipts, and aggregated data that no longer identifies you.

The full detail is in the privacy policy.

About your subscription

Deleting your account does not automatically cancel a subscription purchased on Google Play or the App Store. Cancel it in the relevant store so it does not renew.